Apac CIOOutlook: Contributors
Rapid eLearning Production Script
By Chitti Babu Talluri, Digital Solution Architect, Professional Practice & Interprofessional Collaboration - District Heti
Digital Maturity For A Successful Tomorrow
By William Confalonieri, Vice-President and Chief Digital officer, Deakin University
Constructing the Future of Education
By Leah Worthington, Marketing Officer, The University Of Western Australia
3D Your New Workforce
By Dr. CJ Meadows, Director i2i - The Innovation and Insights Center, S P Jain School of Global Management
Information: Infrastructure's most valuable asset
By Mark Enzer, Chief Technical Officer, Mott MacDonald
Realizing Public Cloud Ambitions with a Hybrid Approach
By Luke Harrigan, Global Vice President, Capgemini Cloud Platform
Enterprise Asset Management Initiatives: What I Need to Know?
By Jeff Siegel, Vice President, HNTB Corporation
Quality Software Derived through Incremental Changes
By Niel Nickolaisen, CTO, O.C. Tanner
Robotics to Propel Productivity
By Todd Dickey, Engineering Coordinator, Honda Engineering, North America
The Robots are Here! Behavioral Science, Innovation, and the Rise of Chatbots
By Charlotte Blank, Chief Behavioral Officer, Maritz
The Changing Role of Software Testing in an Agile Environment
By Brad Boemmel, Director of Quality Assurance, Morningstar, Inc. [NASDAQ: MORN]
A Step toward an Autonomous Future
By Radovan Miucic, Technical Fellow/Team Lead, Changan US R&D Center, Inc.
Dos and Don'ts of IT Infrastructure
By Ursuline Foley, Managing Director, XL Catlin
2 Keys to Success with CRM
By Rico Valdez, Director, Customer Relationship Management, AXA Philippines (Euronext: CS)
Rethinking How We Address Distractions in The Workplace
By Bill Zeng, Chief Technology Officer & Director, Sales Engineering, Asia Pacific, Poly (NYSE: PLT)
Courting the Empowered Customer and Maximizing the Value of CX within the Asian Telecom Sector
By Andrew Tan, Regional Director, Southeast Asia, Nexign
Evolution of Business Model through Salesforce CRM
By Slade Sherman, Chief Experience Officer, iSelect
3 Practical Challenges Plaguing CRM
By Li Zhiliang, Head of CRM, ZALORA Group
From Challenge to Opportunity
By Jody Bews-Hair, Head of Customer Experience, Southern Cross Health Society
The Utter Truth About the Effectiveness of CRM and Customer Loyalty
By Ravel Lai, Chief Digital Officer, Dah Chong Hong Holdings Limited
Accelerating the Evolution of Project Management
By Andrew Macpherson, Executive Director, Project and Programme Management, Asia, Arcadis
Technostress: Does it Impede or Advance Employee Innovation?
By Dr. Shalini Chandra, Associate Professor, Information Systems, SP Jain School of Global Management
Artificial Intelligence (AI) and The Construction Industry: The Story of Rabbit and Tortoise
By Sankar S. Villupuram, Digital Services Leader in East Asia, Arup
Why 21st Century Leaders need Empathy and Integrity to lead successfully
By Julie Lee, PwC Agile Advisory Director
How to Future Proof Your Workplace
By Cole Purdie, Head of Digital & Technology for Southeast Asia, India, Middle East and Africa, CBRE
The Changing Role and Future of Revenue Management
By Siv Forlie, SVP, Revenue Optimization & Customer Strategy, Genting Cruise Lines
Creating Personal Connections Through Technology
By KATERINA GIANNOUKA, PRESIDENT, ASIA PACIFIC, RADISSON HOTEL GROUP
The Future of Compliance Regulatory Adherence
By Deborah Young, CEO, The RegTech Association
Optimizing Travel Experience Through Continuous Innovation
By Demi Kavaratzis, Partner Marketing Director, Commercial Strategy and Services, Expedia Group
Industrial IOT for Paper Industry 4.0
By Abhishek S, Chief Digital Officer, RGE
Survival of the Fittest in the Evolving Stack
By Michael Tibben, VP Technology, 99designs
To Succeed in Cloud Migration, Ensure you have these Four Attributes
By Ed Lenta, Managing Director, Asia Pacific, Amazon Web Services [NASDAQ: AMZN]
Digital transformation: Why e-Signatures are Essential in Driving the Transition to the Cloud
By Chandra Sinnathamby, Head of Document cloud - APAC, Adobe
Setup /Implement CX in the Organization
By Chatrudee Ngamvalairatt, EVP, Customer experience management, Bank of Ayudhya, Thailand
Five Steps for Building a Differentiating Customer Experience Culture
By Pascal Gerard Daniel, COO of Customer Experience and Quality, Nokia Asia Pacific and Japan
Navigating CEM in a Digital World
By Anna Hardie, Head of Customer Engagement, Property Exchange Australia
How Do we Design a Better Future when New Technologies can Make Anything Possible? Empathy is Key
By Rod Netterfield, Strategic CX Design Professional
AI Enhances the Contact Center Experience
By Sudesh T, Head of Customer Care Management, AXA Hong Kong and Macau
5 Disruptive Trends to Traditional IT Operations
By Aaron Delp, Director of Technology Solutions, SolidFire
How the Aviation Industry Soars With Advanced Technology
By Andrew Kemmetmueller, Ex-Chief Digital Officer, AAR
